Normative services from receipt to return
Maintenance and calibration requirements are recorded by product and serial number.The service team first checked the equipment and recorded that the recommended items and scope of processing were confirmed prior to commencement of maintenance.
Scope of services
- Check to condition with accessories
- Functional diagnostics, maintenance quotations and customer confirmation
- Cleaning, parts replacement and solidware inspection
- Calibration or performance validation and service delivery documents
Reducing the impact of services on projects
Before sending equipment, contact the service team to obtain the back-up number and packing advice and provide a failure statement, the environment and the date of the emergency project to facilitate the rational prioritization of services.