Practical assistance by testing specialists
technical support is conducted around specific detection tasks.Engineers may examine equipment parameters, image or acoustic data quality, software connections and field work, and then make clear recommendations for the next steps.
Common technology needs
- Initial configuration, solid version and software connection check
- Image quality, probe shift and acoustic detection parameters optimization
- Testing report export and data management guidance
- We’re going to have trouble locating it with photographs, recordings, logs and serial numbers.
How to get support faster
Please provide product types, serial numbers, current software versions, a brief description of the application scene and representative pictures or recordings to enable engineers to reproduce the problem and give targeted programmes.